OBrienco Privacy Statement

OBrienco Transport Pty Ltd


Effective Date: 10.02.2025


OBrienco Transport Pty Ltd (ABN: [85 125 782 676]) is committed to protecting your privacy and ensuring the security of your personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in how we collect, use, disclose, and manage personal information.

This Privacy Statement outlines how we handle your personal information across our business operations in Australia.


1. What Personal Information We Collect


We may collect the following types of personal information from you:

  • Identity and Contact Information: Name, address, phone number, email address, date of birth.
  • Business and Operational Details: Company name, job title, delivery or pickup locations, consignment details.
  • Payment and Financial Information: Credit card or bank account details for transactions and invoicing.
  • Transport and Tracking Data: GPS data, vehicle movements, and delivery records.
  • Website and Digital Information: IP address, browser type, and online activity when using our website or systems.


We may also collect sensitive information (e.g., medical or criminal history) if you are applying for a job, but only where permitted by law and with your consent.


2. How We Collect Personal Information


We collect personal information through:

  • Direct interactions (phone, email, online forms, in person)
  • Job applications and onboarding processes
  • Our website, systems, or mobile applications
  • Third-party service providers or partners (e.g., freight agents, IT providers)
  • CCTV and GPS tracking for safety and operational purposes


3. Why We Collect and Use Your Information


We collect and use your personal information to:

  • Provide transport, logistics, and related services
  • Communicate with clients, drivers, and suppliers
  • Manage payments, accounts, and invoicing
  • Ensure safety, legal compliance, and risk management
  • Improve our services and customer experience
  • Recruit staff, contractors, or subcontractors


4. Disclosure of Personal Information


We may disclose your personal information to:

  • Our subcontractors, drivers, and logistics partners
  • Financial institutions and payment processors
  • Legal, regulatory, and government authorities as required
  • IT and software providers who support our systems
  • Insurers, legal advisers, and auditors


We take reasonable steps to ensure third parties handle your information in line with this Privacy Statement.


5. Cross-Border Disclosure


We generally store personal information in Australia. If we need to disclose your information overseas (e.g. via cloud services), we will take reasonable steps to ensure the recipient complies with the APPs or equivalent privacy standards.


6. Security of Personal Information


We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These include secure physical and electronic storage, access restrictions, and staff training.


7. Access and Correction


You have the right to access and correct your personal information. To make a request, contact us using the details below. We may require identification and, where permitted by law, charge a reasonable fee for processing access requests.


8. Complaints


If you have a complaint about how we’ve handled your personal information, please contact us. We will investigate and respond within a reasonable timeframe. If you're not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.


9. Website and Cookies


When you visit our website, we may use cookies or analytics tools to improve user experience. You can control cookies via your browser settings.


10. Changes to This Statement


We may update this Privacy Statement from time to time. The latest version will always be available on our website. Please check back periodically for updates.


11. Contact Us


OBrienco Transport Pty Ltd
Address: 18 Northerly Drive, Hodgson Vale, QLD, 4352
Phone:  0413 110 718
Email:  office@obriencotransport.com.au
Website:  www.obriencotransport.com.au